Shipping policy
Thank you for shopping with us! We are committed to providing fast, reliable, and convenient shipping to our customers throughout the United States.
Order Processing
- Orders are typically processed within 1–3 business days after payment is successfully confirmed.
- Orders placed on weekends or U.S. holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Time
We offer shipping within the United States.
- Standard Shipping: Estimated delivery within 3–7 business days after shipment.
- Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on eligible orders or products. Any applicable shipping promotion will be clearly displayed at checkout.
Order Tracking
After your order has shipped, tracking information will be sent to the email address provided at checkout.
Please allow 24–48 hours for tracking information to become active after the package has been handed over to the carrier.
Incorrect or Incomplete Address
Please carefully review your shipping address before placing your order.
We are not responsible for delays, returned packages, or failed deliveries caused by an incorrect or incomplete address provided by the customer.
If a package is returned to us due to an incorrect address, additional shipping charges may apply if you request that the order be reshipped.
Delayed or Lost Packages
If your order is delayed, please first check the tracking information provided by the carrier.
If your package appears to be lost or has not been delivered within a reasonable timeframe, please contact us. We will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible after delivery. Please provide photographs of the package and damaged item so we can review the issue and assist you.
Order Cancellation
If you would like to cancel your order, please contact us as soon as possible after placing the order.
We will do our best to accommodate cancellation requests, but orders that have already been processed or shipped may not be eligible for cancellation.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.
Thank you for choosing our store!